Policies

  • Last Updated: May 2026

    At MylesHigh Candle Co., Each Candle Is Handcrafted In Small Batches With Care And Attention To Detail.

    Due To The Nature Of Our Products, All Sales Are Final.

    We Do Not Accept Returns Or Exchanges For:

    Change Of Mind

    Scent Preference

    Minor Cosmetic Variations Common With Natural Soy Wax

    Because Our Candles Are Made Using Natural Soy Wax, Slight Frosting, Texture Variations, Or Surface Changes May Occur During Transit Or Temperature Changes. These Natural Characteristics Do Not Affect Candle Performance Or Quality.

    If Your Order Arrives Damaged Or You Receive The Incorrect Item, Please Contact Us Within 48 Hours Of Delivery At:

    mailto:contact@myleshigh.co

    Please Include:

    • Your Order Number

    • Photos Of The Item And Packaging

    • A Brief Description Of The Issue

    Approved Issues May Qualify For A Replacement Or Store Credit At Our Discretion.

    MylesHigh Candle Co. Reserves The Right To Refuse Refunds, Returns, Or Exchanges That Do Not Meet These Conditions.

  • Due To The Natural Composition Of Soy Wax, Slight Texture Variations, Frosting, Or Surface Changes May Occur During Transit, Particularly In Warmer Climates. These Natural Characteristics Do Not Affect The Performance, Quality, Or Burn Of The Candle.

    To Help Preserve Product Quality During Warmer Seasons, Orders Are Typically Shipped Earlier In The Week To Minimize Extended Transit Exposure.

    Please Allow 1–3 Business Days For Order Processing Prior To Shipment.

    Once Your Order Has Shipped, Tracking Information Will Be Sent Via Email.

    Standard Shipping: $7.99

    Free Shipping On Orders $100+

    Expedited Shipping: $15

    MylesHigh Is Not Responsible For Shipping Delays Caused By Carriers, Weather Conditions, Or Incorrect Shipping Information Provided At Checkout.

  • Last Updated: May 2026

    MylesHigh Candle Co. Respects Your Privacy And Is Committed To Protecting Your Personal Information.

    When You Place An Order Or Interact With Our Website, We May Collect Information Such As Your Name, Email Address, Shipping Address, Billing Information, And Order Details.

    This Information Is Used To:

    • Process And Fulfill Orders

    • Provide Customer Support

    • Improve Website Experience

    • Send Order Updates And Important Communications

    Payment Information Is Processed Securely Through Third-Party Payment Providers. MylesHigh Candle Co. Does Not Store Full Payment Information.

    We Do Not Sell, Trade, Or Share Your Personal Information With Third Parties For Marketing Purposes.

    Our Website May Use Cookies Or Analytics Tools To Improve Performance, Understand Visitor Activity, And Enhance User Experience.

    By Using This Website, You Consent To The Collection And Use Of Information In Accordance With This Policy.

    MylesHigh Candle Co. Reserves The Right To Update Or Modify This Privacy Policy At Any Time Without Prior Notice.

    For Questions Regarding This Policy, Please Contact:

    mailto:contact@myleshigh.co

    Miami, Florida

  • By Accessing This Website And Purchasing From MylesHigh Candle Co., You Agree To The Following Terms And Conditions.


    All Content, Branding, Photography, Logos, And Creative Assets Belong To MylesHigh Candle Co. And May Not Be Reproduced Or Used Without Permission.


    Due To The Handcrafted Nature Of Our Products, Slight Variations In Appearance May Occur.


    MylesHigh Candle Co. Is Not Responsible For Improper Candle Use Or Failure To Follow Candle Care Instructions.


    Prices, Product Availability, And Policies Are Subject To Change Without Notice.


    We Reserve The Right To Refuse, Cancel, Or Limit Orders At Our Discretion.


    By Completing A Purchase, You Agree To Our Shipping, Refund, And Privacy Policies.